The full range of functions is available from the outset. The tiers differ only in the number of users, usage volume and depth of control — not in what Hale can do. If you involve more people or need greater traceability and control, you can move to the next tier without changing tools.
Free
1 user€0/ month
per user
- Permanent organisational memory
- Document understanding and retrieval
- History of statements and evidence-aware knowledge
Only usage volume is limited, not functionality. When the usage limit is reached, access is paused for 24 hours; the history remains visible and additional capacity is offered.0
0 Free tier — 15-day limit and Starter triggers: Free runs for 15 days from registration and is firmly limited. During this period, the Starter prompt is triggered either by the calendar on day 15 or earlier by behaviour that requires continuity: uploading a previously shared document again, asking what was decided last time, searching for an earlier statement or decision, or opening a second session that refers to the first. Both triggers show the same Starter prompt in the application.
Use FreeStarter
1–2 users€29.50/ month
per user
- Permanent organisational memory
- Document understanding and retrieval
- History of statements and evidence-aware knowledge
- Significantly higher usage limit than Free
Use StarterTeam
3–4 users€28.00/ month
per user
- Permanent organisational memory
- Document understanding and retrieval
- History of statements and evidence-aware knowledge
- Significantly higher usage limit than Free
- Shared organisational memory
- User-specific context and permissions
- Cross-user knowledge continuity
Below 3 users, Team functions remain available.1
1 Downgrade protection: If the number of users falls below 3, Team functions remain active for 90 cumulative days instead of being switched off immediately. The clock starts with the first downgrade and pauses if the threshold is exceeded again; it is not reset. Only 30 consecutive days above the threshold reset it.
Use TeamGrowth
5–9 users€26.50/ month
per user
- Permanent organisational memory
- Document understanding and retrieval
- History of statements and evidence-aware knowledge
- Significantly higher usage limit than Free
- Shared organisational memory
- User-specific context and permissions
- Cross-user knowledge continuity
- Control of decisions and statements
- Verifiability
- More storage
- Priority support
Below 5 users, Growth functions remain available.2
2 Downgrade protection: If the number of users falls below 5, Growth functions remain active for 90 cumulative days. The clock starts with the first downgrade, pauses whenever the count returns above 5 and resets only after 30 consecutive days above the threshold.
Use GrowthEnterprise
10+ usersCustom
Price by agreement
- Permanent organisational memory
- Document understanding and retrieval
- History of statements and evidence-aware knowledge
- Significantly higher usage limit than Free
- Shared organisational memory
- User-specific context and permissions
- Cross-user knowledge continuity
- Control of decisions and statements
- Verifiability
- More storage
- Priority support
- Individual control
- Roles and permissions
- Introduction
- Service commitment
- Integrations
- Volume pricing
Negotiated individually for each contract. Arrange a conversation.
Individual consultation